Support
Questions, bugs or ideas? Write to the developer. You can also tap Settings › Contact developer in Lumi, which adds your app and iOS versions for you.
[email protected]Common questions
How do I restore Lumi Plus on a new iPhone?
Sign in with the same Apple Account, open the Lumi Plus page (from your coin wallet or Export bills), and tap Restore subscription.
How do I cancel my subscription?
Open iOS Settings › [your name] › Subscriptions › Lumi Plus, then tap Cancel Subscription. Lumi Plus stays active until the end of the period you’ve paid for.
How do I get a refund?
Purchases are made through Apple, so refunds are handled by Apple. Request one at reportaproblem.apple.com.
How does iCloud sync work?
Turn it on in Lumi › Settings › iCloud sync. Your devices need to be signed in to the same iCloud account. Data is stored in your private iCloud, which the developer can’t access.
Can I export my bills?
Yes. With Lumi Plus, go to Settings › Bill data › Export bills and choose CSV or JSON. Importing bills is free.
How do I delete my data?
Delete entries in Lumi, or delete the app to remove data from your iPhone. To remove the iCloud copy, go to iOS Settings › [your name] › iCloud › Manage Account Storage › Lumi.
支持
有问题、发现 bug 或有建议？欢迎写信给开发者。也可以在 Lumi 的 设置 › 联系开发者 中发送，会自动附上 App 和 iOS 版本。
[email protected]常见问题
换了新 iPhone，怎么恢复 Lumi Plus？
登录同一个 Apple 账户，打开 Lumi Plus 页面（从金币钱包或“导出账单”进入），点“恢复订阅”。
怎么取消订阅？
打开 iOS 设置 › [你的名字] › 订阅 › Lumi Plus，点“取消订阅”。Lumi Plus 在已付费的周期结束前仍然有效。
怎么申请退款？
购买通过 Apple 完成，退款也由 Apple 处理，可在 reportaproblem.apple.com 申请。
iCloud 同步怎么用？
在 Lumi › 设置 › iCloud 同步 中开启，各设备需登录同一个 iCloud 账户。数据保存在你自己的 iCloud 私有空间，开发者无法访问。
可以导出账单吗？
可以。开通 Lumi Plus 后，在 设置 › 账单数据 › 导出账单 中选择 CSV 或 JSON。导入账单免费。
怎么删除我的数据？
在 Lumi 中删除记录，或删除 App 来移除 iPhone 上的数据。要删除 iCloud 中的副本，前往 iOS 设置 › [你的名字] › iCloud › 管理账户储存空间 › Lumi。